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A valid e-mail address. All e-mails from the system will be sent to this address. The e-mail address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by e-mail.

Access to the pages hosted on the Lavazza website implies the user’s acceptance of the following Terms and Conditions.

Acceptance.

This website (hereinafter “Site”) is owned by the Luigi Lavazza S.p.A. group (hereinafter “Lavazza”). The site is intended solely for information purposes. By accessing or using this Site, the user accepts these

Terms and Conditions, as well as the Privacy Policy, and must refrain from using the Site in the event of non-acceptance.

Lavazza invites Site users to periodically consult these Terms and Conditions and the Privacy Policy, for updates or changes in their provisions.

Copyright and intellectual property. License.

Lavazza is the sole and exclusive owner of the content hosted on the Site, including without limitation, of the texts, documents, images, logos, photographs, page layouts, designs, know-how and products, all of which are covered by copyright, trade mark, patent and any and all other intellectual and industrial property and ownership protection available under law.

Only for downloadable assets, Lavazza grants a royalty free, non-exclusive, revocable and limited right and authorization to use – and subject to the approval of Lavazza modify and adapt to the scope - the texts, documents, images, videos, logos, photographs, page layouts, designs available within the Site exclusively in connection with the marketing, promotion, distribution and sale of the Lavazza products pursuant and to the extent permitted by the sales and/or distribution agreement in place between Lavazza and the User and the brand guidelines shared between the Parties.

Any use of exploit of such assets in breach of the content of this section shall be deemed as a violation of the Lavazza copyright.

Use of the Site.

Except for what above stated, Users may download, display or print Site content solely for personal use on a non-commercial basis, in a manner and form that are in no way prejudicial to the industrial property and ownership rights to which the Site content is subject.

The Site content may under no circumstance be put to any other use whatsoever, including, without limitation, distribution, editing, reproduction, transmission or dissemination, without Lavazza’s prior written consent.

Documents and materials sent to the Site

Any and all personal identification information that is electronically submitted by users to the Site will be protected and processed in accordance with applicable regulations and Lavazza’s Privacy Policy.

Lavazza will appreciate comments, suggestions and indications from users of its Site. However, Lavazza shall not accept any material howsoever forwarded via the Site, apart from content that is specifically required.

Lavazza reserves the right to freely use, at its sole discretion, in any manner or form whatsoever, and therefore, including for promotional and commercial purposes, any and all unsolicited material received via the Site, without thereby assuming any obligation whatsoever towards the sender in such regard.

Users are not allowed to upload, distribute, or otherwise publish through the Site any content which is libellous, defamatory, obscene, threatening, invasive of privacy, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights on any party or otherwise give rise to liability or violate any law or affect the corporate image of Lavazza.

Disclaimer.

The material hosted on the Site is provided on an “as is basis”, in function of availability and without any warranty whatsoever whether express or implied.

Lavazza provides no warranty whatsoever, whether express or implied, that the Site and/or any of the hosted content meets users’ expectations in terms of continuity of service and the inclusion and prompt correction of errors.

Exemption from liability

Users access the Site of their own accord and at their own risk, it being understood that Lavazza declines any and all liability for any harm or losses, sustained by users, in any manner or form, as a consequence of accessing and using or downloading any material whatsoever hosted on the site, including computer viruses, malware or other harmful electronic content.

Lavazza reserves the right to discontinue or suspend any and/or all Site functions, at any time, without assuming any liability or obligations whatsoever for any such discontinuation or interruption of the Site resulting from actions or omissions of Lavazza or any third parties.

Lavazza shall not be held responsible for the content of any other site that may be accessed through hyperlinks embedded in the Site, it being understood that such links are provided solely with a view to enable users to access more complete information. Users may not create hypertext links to the Site without Lavazza’s prior written consent.

Applicable law and jurisdiction.

Any and all disputes that may arise in connection with this Site, the use thereof and the content hosted thereon, shall be resolved in accordance with the Italian law.

Miscellaneous.

These Terms and Conditions constitute the entirety of the agreement between Lavazza and Site users. Any and all other terms and conditions applied by Lavazza in respect of relations with Site users must be deemed to constitute extensions hereof.

Should any one of the provisions set forth herein be found to be unlawful, null and void or otherwise unenforceable, the remaining provisions shall remain in full force and effect.

PRIVACY POLICY

Welcome to Lavazza Trade World Portal (hereinafter Web Site): please read carefully our Privacy Policy that applies in the moment you browse our Web Site and choose to use the services herein found even without purchasing any products.

INFORMATION ON PERSONAL DATA

Luigi Lavazza S.p.A. and the other affiliated companies inform that any personal data provided by the Data Subject (meaning the individual who is the subject of personal data) will be used in accordance with the applicable regulation and in compliance with the following criteria:

1) Data Controller

Data controller the person recognized by law who determines the purposes for which and the manner in which any personal data are, or are to be, processed is the Luigi Lavazza S.p.A (hereinafter Lavazza) having its registered office at Torino, Via Bologna 32–10152 - Italy in person of his pro-tempore legal representative.

If You are registering on the Web Site, making a purchase or contacting Lavazza via the Web Site, the following data controller will be also involved:

2) Right to withhold information of the data subject

Submission of personal data is not compulsory; Data Subject may access certain areas of this website without providing any data at all.

However, to use all services available on the website and to accomplish all the purposes arising from the data collection, Data Subject may be required to submit account information or other Data.

3) Purpose of data collection

Collection, use and storage of personal data will be carried out for the following purposes:

* Registration to the services offered by the Site

* Activation and management of orders, contractual and commercial relations and related activities

4) Data Processing and Storage

Data will be handled using appropriate manners and tools in order to protect their security and privacy; access thereto may be either manual or by means of electronic or automated memory.and will include all operations as indicated by law, and necessary to process the personal data, including communication to third parties, as mentioned in paragraph 5.

Some details may be subject to transmission either via telecommunications networks, using a local protected network or via the Internet.

With regard to the latter, the data will be subject to the standard security measures assured by the net.

The data will be processed by employees of Lavazza and/or premier companies authorized by Lavazza for the data processing and storage. All personnel will be identified appropriately, trained, and aware of the restrictions when imposed by the law.

5) Transfer of Personal Data

Personal data will not be communicated or transferred to third parties, with the exception of companies belonging to the Lavazza Group, as well as to other premier companies authorized by Lavazza to process the personal data for the purposes indicated in paragraph 1. In this event, the personal data will be processed using the same level of security and privacy.

6) Cookies

Lavazza may set and access Cookies on your computer. A Cookie is a small file that resides on Data Subject computer's hard drive and often contains an anonymous unique identifier and is accessible only by the Web Site that placed it there, not any other sites.

Data Subject can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the Lavazza Cookie Policy

7) Rights of Data Subject

Where permitted by law, Data Subjects have the right to request access to their personal data. Data Subjects who submit written request is entitled to be told whether any personal data is being processed, given a description of the personal data, the reasons it is being processed, and whether it will be given to any other organizations or people, given a copy.

Where provided for by law, Data Subjects may (i) request deletion, correction or revision of your personal data; (ii) oppose the data processing; (iii) restrict the use and disclosure of your personal data; and (iv) revoke consent to any of our data processing activities.

8) Changes to this Policy

Lavazza reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and Data Subject are deemed to have accepted the terms of the Policy on Data Subject first use of the Web Site following the alterations

For any further information about using and processing data collected from the Web Site or to any information about access to data, please do not hesitate to contact:

Luigi Lavazza S.p.A

Countries of operation

All

AFRICA

Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Congo (Brazzaville)
Congo (Kinshasa)
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Ivory Coast
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Reunion
Rwanda
Saint Helena
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
South Sudan
Sudan
Swaziland
Tanzania
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zimbabwe

ASIA

Afghanistan
Armenia
Azerbaijan
Bahrain
Bangladesh
Bhutan
British Indian Ocean Territory
Brunei
Cambodia
China
Christmas Island
Cocos (Keeling) Islands
Cyprus
Georgia
Hong Kong S.A.R., China
India
Indonesia
Iran
Iraq
Israel
Japan
Jordan
Kazakhstan
Kuwait
Kyrgyzstan
Laos
Lebanon
Macao S.A.R., China
Malaysia
Maldives
Mongolia
Myanmar
Nepal
North Korea
Oman
Pakistan
Palestinian Territory
Philippines
Qatar
Saudi Arabia
Singapore
South Korea
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Timor-Leste
Turkey
Turkmenistan
United Arab Emirates
Uzbekistan
Vietnam
Yemen

OCEANIA

American Samoa
Australia
Cook Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia
Nauru
New Caledonia
New Zealand
Niue
Norfolk Island
Northern Mariana Islands
Palau
Papua New Guinea
Pitcairn
Samoa
Solomon Islands
Tokelau
Tonga
Tuvalu
United States Minor Outlying Islands
Vanuatu
Wallis and Futuna

EUROPE

Aland Islands
Albania
Andorra
Austria
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Italy
Jersey
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovakia
Slovenia
Spain
Svalbard and Jan Mayen
Sweden
Switzerland
Ukraine
United Kingdom
Vatican

ANTARCTICA

Antarctica
Bouvet Island
French Southern Territories
Heard Island and McDonald Islands
South Georgia and the South Sandwich Islands

NORTH AMERICA

Anguilla
Antigua and Barbuda
Aruba
Bahamas
Barbados
Belize
Bermuda
British Virgin Islands
Canada
Caribbean Netherlands
Cayman Islands
Costa Rica
Cuba
Curaçao
Dominica
Dominican Republic
El Salvador
Greenland
Grenada
Guadeloupe
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Netherlands Antilles
Nicaragua
Panama
Puerto Rico
Saint Barthélemy
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sint Maarten
Trinidad and Tobago
Turks and Caicos Islands
U.S. Virgin Islands
United States

SOUTH AMERICA

Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Falkland Islands
French Guiana
Guyana
Paraguay
Peru
Suriname
Uruguay
Venezuela